Hiepphatfood core service

FDI factory catering: safe, transparent and ready for your ESG assessment

Hiepphatfood specialises in FDI manufacturers, clients who assess suppliers not only on price and meal quality but also on environmental, labour and governance (ESG) criteria. Hiepphatfood Catering runs on-site kitchens across southern Vietnam and two central kitchens, Binh Minh and G8, serving tens of thousands of meals a day under an ISO 22000:2018 and HACCP system.

Request a quotation Call 1900 638 027

2010

Founded

ISO 22000

and HACCP certified

USD 1M

Product liability insurance

5 languages

Company profile in VI · EN · ZH · KO · JA

Staff meals within a responsible supply chain

A catering contractor works inside your plant every day and is in direct contact with your workforce. That is why Hiepphatfood runs its operations on the same three pillars FDI companies use to assess their supply chain.

Hiepphatfood team planting trees for World Environment Day 2026
Letter of thanks from NS BlueScope Vietnam

Hiepphatfood contributed 300 trees to the “Join Hands – Green the Future” programme at Nui Ong Nature Reserve (Lam Dong), organised by NS BlueScope Vietnam for World Environment Day 2026. Read the story → · More activities: World Food Day with Fashion Garment · Community healthcare with LSP

E

Environment

  • Local ingredients prioritised and delivered daily, cutting transport distance and stock
  • Daily headcount confirmation and standard portioning tools to limit food waste
  • Gas, electricity and water savings; gas valves shut at every kitchen after each shift
  • Waste sorted after every shift; grease traps and waste handled by procedure

S

Social and labour

  • Labour policies under the Vietnamese Labour Code, with a collective labour agreement
  • Role-based training; food safety training before staff start work
  • Fire safety plan and work accident investigation procedure
  • Merit-based promotion, from crew member to team leader, head chef, kitchen manager and regional manager
  • Safe, energy-appropriate meals for your workforce

G

Governance and transparency

  • ISO 22000:2018, HACCP and food safety eligibility certificate
  • Product liability insurance with Bao Viet, total limit USD 1 million
  • Suppliers with full legal records, re-evaluated periodically; a backup supplier for every food group
  • Transparent purchasing: no gifts or commissions accepted in supplier selection
  • Daily records for every meal, dish-level traceability; bilingual contracts

Support for your supplier assessment and ESG reporting

Hiepphatfood completes your supplier self-assessment questionnaire, provides documents against your Supplier Code of Conduct and hosts audit teams at our kitchens.

Three service models

On-site kitchen operation

Hiepphatfood provides staff, sources ingredients, cooks, serves and cleans at your premises, applying the same procedures as our central kitchen.

Central kitchen with delivery

Meals are cooked at our Binh Minh or G8 central kitchen, packed in dedicated insulated containers at 60°C or above, temperature-checked and signed off on delivery.

Dedicated expatriate kitchen

Separate menus for expatriate staff at your plant; Hiepphatfood has served Japanese and Korean experts.

Operating commitments

  • A menu bank of more than 600 dishes; no repeated dish within a month
  • A 3% meal buffer to cover unexpected headcount increases
  • Daily headcount confirmation; additions and cancellations accepted
  • Portioning with standard utensils and random weight checks
  • Three-step food inspection and retained samples for every meal
  • At least one back-up supplier for every food group

Three layers of supervision

In the kitchen

Kitchen managers and QC control every stage of production.

Senior management

Scheduled and unannounced inspections; daily reporting; camera monitoring.

Client

Client representatives cross-check together with Hiepphatfood QC.

Meeting supplier assessment requirements

Requirement How Hiepphatfood responds
Supplier assessment A complete file: business registration, ISO 22000, HACCP, Food Safety Eligibility Certificate, product liability insurance and full operating procedures
Transparency and traceability A daily record set for every meal; clients may inspect logs and retained samples
Multinational tastes Dedicated menus for expatriates; new dishes are tasted with the client before going on the menu
Labour and safety compliance Policies in line with the Labour Code; a collective labour agreement; fire prevention plans
Feedback and reporting Online forms, hotline and QR codes; monthly satisfaction surveys
Multilingual working Company profile in five languages (Vietnamese, English, Chinese, Korean, Japanese); proposals and contracts in Vietnamese – English and Vietnamese – Chinese

How we work with you

  1. Needs assessment: headcount, shifts, meal times and preferred model
  2. Site survey: space, equipment, power, water and gas; measurement of kitchen and canteen
  3. Proposal and menu: service model, staffing, menu cycle and portion sizes
  4. Tasting: a sample meal for your evaluation
  5. Quotation and contract: pricing based on the agreed plan; bilingual contracts on request
  6. Preparation and start-up: recruitment, training, food safety documentation and kitchen handover
  7. Operation and periodic review: reports, satisfaction surveys and review meetings with the client

FDI companies that trust Hiepphatfood

Kirin NGKCargillAQUA VietnamProvimi VietnamNippon Steel & Sumitomo MetalSoltec VietnamLeader Electric ApplianceSaite Power SourceStartprint VietnamLong Son Petrochemicals (LSP)

Selected from the client list in our 2026 company profile; the full list and references are available on request.

Book a kitchen survey and tasting session

Hiepphatfood will assess your site, arrange a sample meal and propose a service plan with a quotation tailored to your headcount, shift pattern and workforce preferences.

Hotline 1900 638 027 · Mobile +84 907 828 939 (Zalo, WhatsApp, WeChat, Telegram, LINE) · hiepphat@hiepphatfood.com.vn

Request a quotation