Hiepphatfood Catering

Hiepphatfood Catering is a professional provider of industrial meals and catering services in Vietnam, partnering with factories, enterprises, schools, and hospitals to improve meal quality and employee welfare. We do not simply supply meals by volume; we build structured service systems tailored to each operating environment, helping clients remain confident in food safety, nutrition, and long-term operational stability.

With flexible service models, Hiepphatfood Catering optimizes every stage of the meal journey—from ingredient sourcing and menu design to staffing, preparation standards, and on-site service. Each meal is standardized to be palatable, nutritionally balanced, and aligned with the working rhythm of factories, schools, and healthcare facilities.

Our operations follow international standards such as ISO 22000:2018 and HACCP, combined with on-site management practices including 5Q and 6S. Control is maintained throughout the entire process: suppliers, raw materials, equipment, preparation, serving, sample retention, and traceability. Our commitment is to deliver services that are measurable, verifiable, and continuously improved.

Hiepphatfood Catering looks forward to the opportunity to collaborate and grow together with our clients in standardizing meals, enhancing daily experience, and creating sustainable value.

Vision

To become a leading brand in Vietnam’s industrial meal and catering sector, trusted for standardized operations, rigorous food safety control, and a consistent commitment to continuous improvement.

Hiepphatfood Catering strives to:

  • Lead through systems by elevating operational standards, standardizing processes, and strengthening team capability to serve at scale.
  • Serve the right audience with menus aligned to working conditions and nutritional needs across factories, schools, and hospitals.
  • Pursue sustainable development by prioritizing transparent supply chains, reducing waste, optimizing resources, and strengthening social responsibility at every kitchen site.
  • Enhance quality of life by placing health and customer satisfaction as long-term benchmarks.
  • Expand regionally by aligning with international standards to better serve multinational clients and strategic partners.

Every meal represents a safety commitment. Every service point reflects operational standards. Every day marks continuous progress.

Mission

To deliver safe, nutritious, and consistent meals through disciplined operations, responsible service, and continuous improvement driven by real feedback.

  • Safety as the foundation through strict compliance with ISO 22000:2018 and HACCP, including proper sample retention and traceability.
  • Nutrition as the focus by balancing portions, diversifying menus, and optimizing daily meal experiences.
  • Operations as capability through site discipline, regular training, and standardized service delivery.
  • Responsibility to the community by prioritizing transparent sourcing, reducing waste, and pursuing long-term positive impact.

Hiepphatfood Catering – serving through systems, safeguarding through discipline, and partnering with responsibility.

Hotline: (+84) 947 000 067

Email: hiepphat@hiepphatfood.com.vn

“We prioritize transparent sourcing and strict input control, as this is how we protect our clients and our long-term credibility.”
“Customer satisfaction is not only a perception, but a standard that must be measured and improved every day.”
“Dedication defines attitude, professionalism sets standards, and operational discipline enables stable service at scale.”

Our clients

With more than 22 million meals served annually, Hiepphatfood Catering proudly supports over 50 clients nationwide (updated as of August 2024). We value the trust placed in us by leading enterprises and organizations such as Bayer, Fujitsu, Cargill, BlueScope, CJ, Fullxin, Leader, AkzoNobel, along with many other partners. These figures reflect our commitment to consistency and operational reliability.

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Operations and control

Our services are delivered through a system-based approach covering processes, personnel, equipment, raw materials, and quality control. The objective is to ensure stable, safe, and operationally aligned meals for factories, schools, and hospitals.

Applied standards and procedures

Hiepphatfood Catering operates under one-way process principles and implements all critical control points in accordance with ISO 22000:2018 and HACCP. This is supported by regular staff training, supplier evaluation, site inspections, and continuous improvement to maintain service quality over time.

Dedicated and professional teams

Our teams are comprehensively trained, maintain a respectful service mindset, and actively listen to client feedback. We treat feedback as an operational indicator, enabling ongoing adjustments and continuous enhancement of daily meal experiences.

Latest news

Activities and development directions of Hiepphatfood Catering

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